Support
BobNote is made by a very small team, which has one real advantage: when you write in, a person who knows the product reads it and answers.
Email support
support@bobnote.appFrequently asked
A BobFolder is an ordinary folder on your disk that holds one BobNote library: the boards you build and every file you drop into them, kept together in one place. You pick where it lives. You can move it, rename it, copy it, or open it on another machine, the same as any other folder.
Inside the BobFolder you chose, on your own disk. Nothing is uploaded, because there is no server to upload to. You can open the folder in Finder and see your material sitting there.
Copy the folder. That is the whole procedure — to an external drive, to another machine, into whatever backup system you already trust. The copy is a real backup, readable without asking us for anything.
They stay exactly where they are, on your disk, in plain files. A subscription gates the app, never your data. Nothing is locked, held, or encrypted against you.
Apple handles all three through the App Store — including the free trial, renewals, and cancellation, which you manage in your App Store account settings. Refund requests go to Apple, since Apple is the seller and takes the payment.
Neither. There is no account to create, and BobNote works with the network switched off. A connection is only needed the way any App Store app needs one: to buy the subscription and to install updates.
Write to support@bobnote.app. Tell us what you expected and what happened instead — that is usually enough to reproduce it. Feature requests are read, and the good ones get built.
